Refund policy

Return & Refund Policy

At Ryde 415, we want you to be fully satisfied with your purchase. If something isn’t right, we’ve got you covered.

Returns
You have 14 days from the date of delivery to request a return. To be eligible:

• Items must be unused, unworn, and in original condition
• Must include original packaging
• Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

• Final sale items
• Gift cards
• Worn, washed, or damaged items (not due to our error)

Exchanges
Need a different size? We offer free exchanges for sizing issues (same item only). Just hit us up and we’ll take care of it.

Refunds
Once we receive and inspect your return:

• Approved refunds will be sent back to your original payment method
• Please allow 5–10 business days for it to show up

Return Shipping

• Customers are responsible for return shipping costs
• If the item is defective or we messed up your order, we’ll cover it

How to Start a Return
Email us at [your email here] with:

• Your order number
• What you want to return
• Reason for return

We’ll reply with next steps.

Damaged or Incorrect Orders
If your item arrives damaged or you got the wrong thing, contact us within 7 days of delivery with photos and we’ll fix it ASAP.